LaaS Vendor Support

The purpose of this page is to summarize the vendor support for LaaS equipment, including switches and servers.

Item	Vendor	Currently Supported?	Support Expiration Date	Notes

Item

Vendor

Currently Supported?

Support Expiration Date

Notes

Switches

Cisco

No (as of Aug, 2018)

N/A

Eligible to add support up to 1 year following the purchase. This means that we need to have support in place by Nov, 2018.
Support must be renewed on an annual basis.
CDW quote (may need to be re-quoted, depending on when the order is placed)

Servers (x86)

HP

Yes

Jan 12, 2021

Extended Service Agreement
Good for three years from equipment delivery (Jan 12, 2018)

Servers (ARM)

Gigabyte

Warranty replacement only

N/A

From CDW:

"The Gigabyte server has a 3 year warranty, some of the components are 1 year. I’ve attached a document that details everything. There are no additional service contracts available outside this though."